Privacy policy
Last updated: December 31, 2024
ONLINE SAMSON PRIVACY POLICY
The following Privacy Policy will apply to all our clients and users of our online shop, website and application platforms, used by clients and users to procure products and services from Online Samson.
Online Samson herewith stipulate our use of your Personal Information as to comply with legislation pursuant to the Protection of Personal Information Act 4of 2013 (POPI Act)
Online Samson endeavour to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. By using our platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.
We collect the following Personal Information:
We process and acquire your Personal Information that is required, relevant, purpose specific to conclude sales transactions as pr our website and the subsequent collection or transit, as may be agreed to and required, of materials procured. When you become an account user, we have to collect and process your Personal Information to render our services to you.
On registration to use our Platforms, we may collect the following Personal Information:
1. Name and Surname/Entity Details
2. Email address
3. Physical address
4. Mobile phone number
We process the Personal Information we collect and receive to:
1. identify you;
2. create a user account for you; and/or
3. enter into a contract with you.
4. fulfill our contractual obligations to you when you have ordered goods to proceed with production of said products
5. provide you with information, products or services you request from us
6. notify you about changes to our products, terms and conditions, privacy policy or notices, and any other changes that impact our platforms, services and products as may be required.
7. Please note that you may also receive newsletters based on your interests, recent orders and browsing behaviour. To unsubscribe from newsletters sent to you based on your recent orders and browsing behaviours, visit the Newsletter Subscriptions page under “My Account” or unsubscribe when receiving such a newsletter.
Your Personal Information is kept for as long as:
1. You need it to provide access to our Platforms, products or services
2. Required or allowed by law.
3. You have agreed to us keeping your Personal Information or subject to your written request for us to stop processing your Personal Information.
By accessing and using the Platform, you consent to us retaining records of your Personal Information for no longer than may be necessary to achieve the purpose for which the information was initially collected or subsequently processed.
We do not sell your Personal Information to third parties for their marketing or any other purposes.
We may provide or make your Personal Information available to our employees, law enforcement, government officials, fraud detection agencies or other third parties when the disclosure of Personal Information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity.
We may also provide your Personal Information to our suppliers in order for them to liaise directly with you regarding any goods you have purchased.
We secure the integrity and confidentiality of your Personal Information in our possession or under our control by taking appropriate, reasonable technical and organisational measures to prevent loss of, damage to or unauthorised destruction of Personal Information; and unlawful access to or processing of Personal Information.
Should you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator.
The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/